Yes. We design every website and app with non-technical users in mind. We often build on user-friendly platforms (like WordPress or similar content management systems) so your staff can update content and manage the system without any coding knowledge. The result is a solution that anyone on your team can use confidently from day one.

Absolutely. We ensure every solution meets federal accessibility requirements such as Section 508 of the Rehabilitation Act. Our team follows recognized web accessibility guidelines (WCAG) throughout design and development, so the end product is usable by people of all abilities. Accessibility is built into our process from the start, ensuring your website or app is inclusive and compliant with ADA standards.

Security is one of our top priorities. We follow strict government security standards to protect your data and systems. This includes using strong encryption, access controls, and secure coding practices at every step. We also deploy on trusted cloud infrastructure (for example, using FedRAMP-authorized services) and perform regular security testing. By adhering to these best practices, we keep your information safe and compliant with government regulations.

Most projects take a few months from kickoff to launch, depending on their complexity. We follow a structured workflow with clear phases for discovery, design, development, testing, and deployment. This phased approach, combined with an agile project management style and regular check-ins, keeps the timeline on track. You’ll always know the progress at each step, and we make sure to meet agreed-upon deadlines.

Yes – we stand by our work long after launch. The Hidden Valleys provides comprehensive training to ensure your staff feel comfortable using the new system. We can conduct hands-on training sessions (on-site or virtual) and supply easy-to-follow documentation for reference. After deployment, we also offer ongoing support and maintenance, so your team has help whenever needed and the solution stays up-to-date and secure.

We offer flexible pricing models to fit government projects. Depending on your needs, we can work on a fixed-price basis for a clearly defined scope or on a time-and-materials basis if requirements evolve. In every case, we start by providing a clear project proposal and cost estimate so you know what to expect. Our goal is to be transparent with pricing and align with your budget constraints or grant funding requirements.

Yes, we are very familiar with government procurement. The Hidden Valleys regularly participates in formal RFP processes and is prepared to work under standard government contracts. We are a registered vendor and adhere to all required compliance standards for public sector work. Our team understands the importance of transparency, thorough documentation, and meeting regulatory requirements, so we make the procurement process as smooth and accountable as possible.